State Farm® Insurance Agent Dean Bowen

"I have had my policies with Dean and his team for multiple years now. By far the most professional and respectful set of individuals I have had the pleasure to be in business with. Every team member is eager to help and very knowledgeable and if for some reason they don't have the answer right away they will find it and get back in touch and I appreciate that so much more than receiving a general answer for a question I might have. I cannot recommend this office enough for any person looking for insurance ."

"Dean Bowen has been my car insurance agent for 6 years. And when car insurance rates go up nationally I'm still getting a great deal. I just found out my premium was lowered."

"Worked with Ben. Gave me a quote which was reasonable. I cancelled my home and auto insurance with my prior company and switched over to them. He called me about a week after I had cancelled my home and auto insurance with my prior company saying I would have to get a roof inspection in order to continue coverage. Considering I had already switched over to their company, I was pretty upset about this. I realize (now) that this can happen, but it would have been professional for him to consider and inform me of this possibility while giving the quote (I'm not saying it is required, but you are the professional). Ben doesn't know how to handle an upset customer. He kept talking over me every time I tried to vent my frustration. Eventually, I escalated to Dean who was more or less the same. I received quotes from two other insurance companies and decided to go with another company. Ironically, during both quotes, they DID advise me that a roof inspection might be necessary (this was unsolicited, I did not proactively ask them if it might be necessary). That, in my opinion, is a professional informing a customer who is unfamiliar with this business. Dean then issued a refund of a little over $300. About four weeks later, I got a notice in the mail saying I owed them $126 for the time I did have coverage. Why not just take this out of the initial refund rather than bother me with it four weeks later? In the end, do inspections sometimes happen after you have already cancelled your prior insurance and switch to another company? Sure. I suppose I know that now. Ben, as the professional, could have done a much better job informing a prospective customer of something like this. However, my real problem is how both of them acted at an upset customer. Raising your voice, talking faster, and not letting me speak is not the way to handle upset people. I was pretty calm up to a point. But when Ben kept talking over me, raising his voice and speaking faster, that is what really, really upset me. I can't think of a worse experience I've had at any business in the last few years. *Edit 1/24/26. I am responding to Dean's response. The interaction you're describing wasn't our interaction. It sounds as though it may have been a different customer that had a negative experience with you. I worked with you last month. I did not receive a letter from your underwriter saying to "address his roof that was in a condition that an imminent loss would likely result", as you have stated. As stated above, I received a call from Ben. My roof passed inspection with no issues with my current insurer. Please don't make assumptions, which you have done here in spades. My original statement is how my experience unfolded."

"I had an absolutely amazing experience switching my home and auto insurance to State Farm. Deans team is amazing! I was referred by a friend who said, “Call Ben, he’s awesome,” and that was 100% accurate! Ben was incredibly friendly, professional, and easy to talk to. He took the time to answer every question I had and explained things in a way that other agents and companies never have. He truly knows his stuff and made the entire process stress-free. It honestly felt like I was talking to a good friend who genuinely wanted to help, not just sell me a policy. Not only did Ben help me save money, but he also made sure I ended up with better coverage for both my home and auto, which I really appreciated. I’m extremely thankful for all of his help and guidance. If you’re looking for great insurance and a great agent look no further. Highly, highly recommend!"

"Easiest auto insurance experience EVER!! Ben is amazing and it took only minutes to get my new policy started!! State Farm you're a life saver 😁🛟"

"The Dean Bowen State Farm office helped me save $130 dollars a month Favela personally helped me out over the phone and I just had to come in to pick up documents super easy and stress free, this is the best office in town 😊"

"Great experience getting insurance for my new car. It was seamless, fast and easy!"

"I went into this blindly & my agent Ben was nothing short of professional, helpful and had a very cheerful demeanor. He was able to answer all the questions I had and let me know of all the benefits of going with State Farm. Highly recommend!"

"Ben was great he helped me a lot with getting the best quote they really care about their clients and offer an amazing service thank you so much!"

"Bryan was very kind and patient on the phone and helped me a ton with my car insurance!!! He always offered me ways to get discounts on my insurance, 10/10 would call again"

"Good service, I loved it, they are very attentive and they explain everything that one doesn't understand, of course I will stay with them"

"Got me a good quote and was a pleasure working with I’m happy to be insured by this company!"

"Bryan was very helpful and kind on the phone he helped me out well !!"

"Excelente atención de parte de Daniela 👌🏻 uno de los mejores seguro fácil y rápido."

"Easy process, we were well informed and given excellent service by Ben."

"I recently moved to the area and have been struggling to find good car insurance. All my worries went away once Ben contacted me. He was extremely helpful and paid close attention to detail on what I wanted/needed. He was transparent with me and patient as I shopped around with other places. Not only am I getting auto insurance at a great price but I know I’m in trusted hands. Ben was always responsive and had a positive attitude that made him eager to help! As a younger person getting on my own auto insurance for the first time, I felt very comfortable, confident, and taken care of. Thanks Ben!!!"

"Ben was amazing and helped us get the best deal possible! We have been with Geico for 10 years but after Ben and Dean Bowens team, we are now StateFarm first time customers! Thanks again, Ben! :)"

"Dean is friendly and knowledgeable. He worked to meet our special circumstances and give us a better rate than initially quoted."

"I highly recommend this insurance firm. Ben was incredibly helpful and worked closely with me to find the best quote possible. He patiently answered all of my questions and made sure I felt confident and secure throughout the entire process. His transparency and professionalism really stood out. I couldn’t have asked for a better experience!"

"Got my insurance down almost 100$, Ben was great"

"Ben is an absolute stud! He was very professional but personable at the same time. He cares and it shows! Saved me half the current monthly payment of my other provider and tripled my coverage. Hands down the best insurance experience I've ever had."

"Ben was fantastic ,very helpful and helped us out so much!"

"We have been with Dean Bowen/State Farm for a lot of years and have been treated so well. We live close by and love that we can pop over and ask questions any time. Jess really went the extra mile to help us out in adding a new vehicle and getting us discounts we didn't even know about! It was really top notch service!"

"Ben Hardman was fantastic to work with! He was able to get me the best rate! He got me signed up and ready to go in less than 30 minutes. 10/10 customer experience ◡̈"

"Jess M. helped me so much to make the right decisions on my insurance coverage. She was very patient and listened to me very closely. I am so glad I got help from her because she assured me as to why I chose State Farm. When I needed the right insurance, Ben explained to me the ones and outs of car insurance and how other companies screw people out of money. Thank you Ben and Jess for your honesty and help. I am very great full to have the chance to afford full coverage on my new car. 5 stars all--the--way!!"